Animated experience — Internal control
From risk to effective control
01 — Process understanding
Map the end-to-end process, its objectives, actors and systems, to ground the control framework in operational reality.
- Process objectives — Link operational, financial and compliance objectives to the organization's stakes.
- Flow mapping — Describe the process steps, inputs, outputs and decision points.
- Actors and systems — Identify roles, delegations, segregation of duties and supporting applications.
- Deliverables
- Process map · Role descriptions · Systems inventory
- Interactions
- Process owners · Finance · IT · Compliance
- Competencies
- Process & risk mapping · Operational analysis · Segregation of duties · Listening and reporting
- Expected outcomes
- A shared view of the process, the common foundation of the control framework
02 — Risk identification
Identify the risks likely to prevent the achievement of objectives, assess them and prioritize them by impact and likelihood.
- Risk events — Formulate risks for each process step, including fraud risks.
- Assessment — Rate impact and likelihood, before and after controls.
- Prioritization — Focus the framework on significant risks and key assertions.
- Deliverables
- Process risk register · Impact / likelihood rating · List of significant risks
- Interactions
- Risk management · Process owners · Internal audit
- Competencies
- Risk assessment · Fraud risks · Prioritization · Professional judgment
- Expected outcomes
- A prioritized set of risks, ready to be covered by controls
03 — Control design
Design proportionate controls: preventive or detective, manual or automated, with an identified owner and a frequency suited to the risk.
- Key controls — Link each significant risk to one or more key controls.
- Control attributes — Define nature, frequency, owner, expected evidence and supporting system.
- Risk-control matrix — Formalize the matrix and identify gaps or redundant coverage.
- Deliverables
- Risk-control matrix · Control descriptions · Gap analysis
- Interactions
- Control owners · Finance · IT · Management
- Competencies
- Internal control architecture · Financial & operational controls · Automation · Proportionality
- Expected outcomes
- A documented, proportionate and assigned control framework
04 — Execution and evidence
Make the control demonstrable: what is not documented cannot be tested; evidence must be dated, attributable and retained.
- Control execution — Perform the control according to the defined frequency and owner.
- Evidence of execution — Retain a dated, attributable and verifiable record of execution.
- Documentation quality — Verify the completeness, legibility and archiving of evidence.
- Deliverables
- Evidence register · Documented procedures · Archiving rules
- Interactions
- Operational staff · Internal control · IT
- Competencies
- Traceability · Documentation · IT, data & automation · Execution discipline
- Expected outcomes
- Executed and demonstrable controls, ready to be tested
05 — Effectiveness testing
Separately test the design and operating effectiveness of key controls, then qualify observed gaps as deficiencies.
- Design test — Verify that the control, if properly executed, adequately covers the risk.
- Operating effectiveness test — Sample occurrences and verify actual execution over the period.
- Deficiency qualification — Classify gaps by severity and potential cumulative effect.
- Deliverables
- Test program · Test sheets · Deficiency summary
- Interactions
- Internal control · Internal audit · External auditors · Control owners
- Competencies
- Assessment & remediation · Sampling · Data analysis · Severity judgment
- Expected outcomes
- A well-supported assessment of the control framework's effectiveness
06 — Remediation and monitoring
Turn deficiencies into tracked action plans, then set up continuous monitoring with indicators and reporting to management.
- Remediation plans — Define actions, owners and deadlines proportionate to severity.
- Control indicators — Track execution, exceptions and coverage using stable indicators.
- Reporting and assurance — Report to management and governance bodies on effective risk control.
- Deliverables
- Action plans · Control dashboard · Internal control report
- Interactions
- Senior management · Audit committee · Process owners · Internal audit
- Competencies
- Governance & coordination · Indicators & reporting · Leadership & transformation · Execution follow-up
- Expected outcomes
- A living control framework, measured and durably steered
