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Animated experience — Internal control

From risk to effective control

  1. 01Process understanding

    Map the end-to-end process, its objectives, actors and systems, to ground the control framework in operational reality.

    • Process objectivesLink operational, financial and compliance objectives to the organization's stakes.
    • Flow mappingDescribe the process steps, inputs, outputs and decision points.
    • Actors and systemsIdentify roles, delegations, segregation of duties and supporting applications.
    Deliverables
    Process map · Role descriptions · Systems inventory
    Interactions
    Process owners · Finance · IT · Compliance
    Competencies
    Process & risk mapping · Operational analysis · Segregation of duties · Listening and reporting
    Expected outcomes
    A shared view of the process, the common foundation of the control framework
  2. 02Risk identification

    Identify the risks likely to prevent the achievement of objectives, assess them and prioritize them by impact and likelihood.

    • Risk eventsFormulate risks for each process step, including fraud risks.
    • AssessmentRate impact and likelihood, before and after controls.
    • PrioritizationFocus the framework on significant risks and key assertions.
    Deliverables
    Process risk register · Impact / likelihood rating · List of significant risks
    Interactions
    Risk management · Process owners · Internal audit
    Competencies
    Risk assessment · Fraud risks · Prioritization · Professional judgment
    Expected outcomes
    A prioritized set of risks, ready to be covered by controls
  3. 03Control design

    Design proportionate controls: preventive or detective, manual or automated, with an identified owner and a frequency suited to the risk.

    • Key controlsLink each significant risk to one or more key controls.
    • Control attributesDefine nature, frequency, owner, expected evidence and supporting system.
    • Risk-control matrixFormalize the matrix and identify gaps or redundant coverage.
    Deliverables
    Risk-control matrix · Control descriptions · Gap analysis
    Interactions
    Control owners · Finance · IT · Management
    Competencies
    Internal control architecture · Financial & operational controls · Automation · Proportionality
    Expected outcomes
    A documented, proportionate and assigned control framework
  4. 04Execution and evidence

    Make the control demonstrable: what is not documented cannot be tested; evidence must be dated, attributable and retained.

    • Control executionPerform the control according to the defined frequency and owner.
    • Evidence of executionRetain a dated, attributable and verifiable record of execution.
    • Documentation qualityVerify the completeness, legibility and archiving of evidence.
    Deliverables
    Evidence register · Documented procedures · Archiving rules
    Interactions
    Operational staff · Internal control · IT
    Competencies
    Traceability · Documentation · IT, data & automation · Execution discipline
    Expected outcomes
    Executed and demonstrable controls, ready to be tested
  5. 05Effectiveness testing

    Separately test the design and operating effectiveness of key controls, then qualify observed gaps as deficiencies.

    • Design testVerify that the control, if properly executed, adequately covers the risk.
    • Operating effectiveness testSample occurrences and verify actual execution over the period.
    • Deficiency qualificationClassify gaps by severity and potential cumulative effect.
    Deliverables
    Test program · Test sheets · Deficiency summary
    Interactions
    Internal control · Internal audit · External auditors · Control owners
    Competencies
    Assessment & remediation · Sampling · Data analysis · Severity judgment
    Expected outcomes
    A well-supported assessment of the control framework's effectiveness
  6. 06Remediation and monitoring

    Turn deficiencies into tracked action plans, then set up continuous monitoring with indicators and reporting to management.

    • Remediation plansDefine actions, owners and deadlines proportionate to severity.
    • Control indicatorsTrack execution, exceptions and coverage using stable indicators.
    • Reporting and assuranceReport to management and governance bodies on effective risk control.
    Deliverables
    Action plans · Control dashboard · Internal control report
    Interactions
    Senior management · Audit committee · Process owners · Internal audit
    Competencies
    Governance & coordination · Indicators & reporting · Leadership & transformation · Execution follow-up
    Expected outcomes
    A living control framework, measured and durably steered